About Us

JSA Tech specializes in the implementation of Oracle Siebel CRM and Oracle CX suite of solutions.

Our team, supports projects around the world from our HQ in Portugal, with the teams divided across the two core areas.
In our Siebel practice of specialists, we focus on solving the high-value business challenges faced by our customers.
Our team is divided amongst Siebel Open UI specialists, Siebel UX Architects, designers and upgrade specialists.

We are rapidly expanding our Oracle CX practice with specialists in the new Oracle CX technologies that can be used to extend Siebel such as Engagement Cloud, Service Cloud and Marketing Cloud. With the evolution of Oracle PaaS solutions, we are also delivering new innovation for the delivery of enterprise CX solutions with expertise in Integration, Java and Mobile Oracle Cloud solutions.

We are currently working on the following Siebel CRM projects:

Consumer Goods (Europe)
Siebel Mobile Proof of Concept and production support
Financial Services – Insurance (Europe) – UX transformation of call center application (follow-on to work to transform a Siebel portal partner application).
Financial Services (Europe) – production support and ongoing enhancement program for a customer facing Siebel portal application based on Siebel Open UI.
Public Sector (Europe) – Siebel upgrade to IP2018

Core to this vision is the flexibility of the Siebel UI construct and role in coordination across the enterprise and customer interactions. Our goal is to ensure customers are able to exploit the latest Siebel innovation by transitioning from the often-dreaded upgrade process, into a seamless standardized process that is implemented alongside standard Siebel development windows.